Welcome to It's Your Serve®

It's Your Serve® is a licensed private detective agency providing process service and skip tracing to lawyers nationwide.

Serving litigation documents accurately and on time is essential to the legal process. It's Your Serve® also provides skip tracing and courthouse related assignments. Service is fast, accurate, and—due to the depth of extensive experience—intuitive. It's Your Serve® staff has a combined experience of more than 50 years and prides itself on attention to detail. It's Your Serve® represents you in the field and pledges to uphold your professional business image.

In support of your e-filing with File & Serve Xpress, It's Your Serve® can assist in the delivery of your in-hand courtesy copies. Place orders through our website, email, or regular US mail. It's Your Serve® also offers pick-up for downtown Chicago customers—no additional charge.

Prices are competitive; volume discounts and same-day service are available upon request. It's Your Serve® is based in Chicago and offers nationwide service through its extensive network.

Meet Our Staff

Kelly Ann Kienzle

President and Chief Executive Officer

312 855-0303

kelly@itsyourserve.com

Kelly Ann Kienzle has worked in the process serving community since 1990. After managing an Illinois location of a national process serving company specializing in foreclosure cases, Kelly founded It's Your Serve® in 1993 at the age of 23. Although Kelly had significant experience managing service issues in foreclosure cases, she was interested in working with Chicago's largest and most prestigious law firms in a multitude of other litigation contexts. Her goal was to provide these firms with dedicated, reliable and professional process serving solutions. Kelly single-handedly marketed Chicago's largest and most sophisticated law firms assisting them with process serving, skip tracing and strategic litigation management issues. It's Your Serve® was the first process serving firm in Chicago to merge process serving and clerking services together and quickly formed a one-stop-shop for Chicago's legal community. Today, It's Your Serve® works hand-in-hand with law firms throughout the country as a strategic partner ensuring efficient process serving, filing, skip tracing and surveillance services. It's Your Serve® handles a variety of diverse state and federal cases including white collar, personal injury, domestic relations, probate, commercial and corporate litigation. It's Your Serve® frequently serves legal documents in well publicized local and national lawsuits. Kelly is a licensed private detective and is on the Board of Directors of the Illinois Association of Professional Process Servers, holding the position of Secretary since 2012. Despite navigating It's Your Serve® through years of steady growth into a national process serving company, Kelly handles all marketing for the business.

John Kienzle

Skip Trace Manager

312 855-0303

John@itsyourserve.com

John Kienzle has worked at It's Your Serve® in the capacity as an investigator and preformed legal research since 2009. At It's Your Serve®, John's primarily focus is on skip tracing and research. Through his years of experience and knowledge of multiple data bases, John has mastered the skill of locating the most difficult witnesses and defendants. John is licensed private detective and is a graduate of Loyola University, Chicago. He is also a member of the Illinois Association of Professional Process Servers and the National Council of Investigation and Security Services.

Kerri Hahn

Operations Manager

312 855-0303

Kerri@itsyourserve.com

Kerri Hahn joined It’s Your Serve® in 2009 as an Administrative Assistant. Through the years, Kerri excelled at various positions within the company which allowed her to gain valuable experience and insight into all aspects of the process serving industry. Today, Kerri is the Operations Manager at It’s Your Serve®. Her objectives include streamlining workflow processes to increase efficiency levels to ultimately exceed all customer’s expectations.

Welcome to It's Your Serve®

Mission Statement

Meet Our Staff

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